Safe Gaming Policy

wj7's commitment to responsible gaming

When fun turns into a problem, wj7 is here for you — with deposit limits, self-exclusion, and 24/7 support.

For ages 21 and above

Why we care about responsible gaming

wj7 believes that online gaming is an entertainment activity — not a source of income. Our primary responsibility is to ensure that every player's experience on our platform remains safe, controlled, and enjoyable. Responsible gaming means not only protecting yourself, but also showing respect for your family and loved ones.

wj7 provides safety tools designed specifically for bettors in Bangladesh — such as deposit limits, daily time limits, and self-exclusion. On this page you can learn how to use these features, what the signs of problem gambling are, and where to get help.

Remember: responsible gaming is an attitude — and a habit. Only bet money that you can afford to lose without it affecting your daily life. Playing at wj7 should always be fun — not stressful.

Safe Gaming Tools

wj7 provides the tools below to help you stay in control of your gaming experience. Contact us via live chat at any time.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately; a 48-hour delay applies when increasing a limit.

Financial Control

Time Limit

Limit how long you play in each session. When the set time is up, the platform will automatically prompt you to take a break. Keep a healthy routine.

Time Management

Self-Exclusion

If you feel gaming is getting out of control, close your account temporarily or permanently yourself. Your account cannot be reactivated until the self-exclusion period ends.

Account Protection

Reality Reminder

At set intervals, wj7 will send you a message letting you know how long you have been playing. These reminders help you stay aware and take breaks.

Awareness Building

Bet Limit

Decide in advance the maximum amount you will place on a single bet. This limit will keep you from taking excessive risks within a single loss and supports responsible gaming.

Risk Control

24/7 Support Centre

Our Bengali live chat support is always ready for any questions or advice about gambling problems. Speak up directly — we will help without judgment.

Round-the-Clock Support

Warning signs of problem gambling

If you or someone close to you shows any of the signs below, it is time to seek support.

  • Betting again to recover lost money — playing repeatedly with the mindset of "I'll win this time."
  • Hiding gambling from family or friends — being dishonest about your gaming habits.
  • Betting with household money or borrowed funds — using money set aside for essential expenses.
  • Being unable to stop playing — returning again and again despite trying to stop yourself.
  • Neglecting work, studies, or relationships — avoiding daily responsibilities because of gambling.
  • Turning to gambling to relieve anxiety or stress — using betting as a way to manage emotions.

Core principles of responsible gaming

1

Set a budget

Allocate a fixed portion of your monthly entertainment budget for gaming. Never go beyond that limit.

2

Set a time limit

Decide how long you will play before each session. Use a timer and stop when the time is up.

3

Do not treat gambling as a source of income

In responsible gaming, gaming is entertainment only — there is no guarantee of recovering lost money.

4

Avoid playing when tired or stressed

Betting when you are upset, tired, or under stress reduces your ability to make good decisions — take a break.

5

Take regular breaks

During long sessions, get up, stretch, and have some water. Healthy breaks help you make thoughtful decisions.

How wj7's safety features work

Contact our live chat to activate these tools, or make changes yourself from your account settings after logging in.

Loss Limit

Once you exceed a set loss threshold, betting is automatically stopped — set it on a daily, weekly, or monthly basis.

Cooling-Off Period

Take a temporary break of 1 day to 6 weeks. Access to your account will not be possible during this time.

Gaming History

View a full detailed history of all your betting activity, deposits, and withdrawals at any time — for full transparency.

Permanent Closure

If you decide you need to stop gaming entirely, you have the option to permanently close your account.

Need help? We are here for you

Problem gambling is a mental health issue — there is no shame in it. wj7's Bengali live chat support is ready to answer any question at any time of day. You can seek help while keeping your identity private.

Talk to us directly for any concerns about responsible gaming, to activate self-exclusion, or to set a deposit limit.

Live Chat: 24/7 Bengali support — instant response

Our support team gives priority to requests related to responsible gaming.

Age limit and minor protection

To open an account and participate in any game at wj7, you must be 21 years of age or older. This is not just a rule — it is our ethical responsibility to protect minors.

We verify age at registration. If anyone opens an account using false information, wj7 reserves the right to close that account at any time and the balance may be forfeited.

If you suspect that a minor is using your device or account, notify our support team immediately. You may also consider using parental control software on your device for family protection.

For ages 21 and above only. Account registration by minors is strictly prohibited.

Questions and answers about responsible gaming

Below are answers to some common questions about wj7's responsible gaming policy.

Log in to your account, go to the "Responsible Gaming" section in the Settings menu, and set your deposit limit. You can also contact our 24/7 live chat support and we will activate it on your behalf. Reducing a limit takes effect immediately, but increasing it requires a 48-hour waiting period.

Self-exclusion is a feature that lets you block your own access to your account. You can choose self-exclusion for a fixed period (30 days, 6 months, 1 year) or permanently. During this time, no login, betting, or deposits will be possible. The restriction cannot be lifted before the chosen period ends.

Yes, you can request a withdrawal of any balance remaining in your account during a self-exclusion period. Contact our support team directly — by email at [email protected] or via live chat. Withdrawals are typically processed within 1 hour.

You must be 21 years of age or older to take part in any gaming or betting activity at wj7. Age verification is mandatory at registration. Opening an account with a false age is prohibited, and such accounts may be closed at any time.

Ask yourself: Am I spending more than my set budget? Am I playing again and again to recover lost money? Am I hiding my gambling from family? Is it affecting my sleep or work? If the answer to any of these is "yes", it is a good idea to take a break and speak with our support team. Responsible gaming means knowing your own limits.

Yes. After logging in, you can view a full detailed history of all betting activity, deposits, and withdrawals from your account. This information will help you assess your own gaming habits and make responsible decisions.

Play safely,
enjoy the experience

Contact us directly to learn more about responsible gaming tools or to get support.

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